HappyFox — Migration Reference

HappyFox — Migration Support Overview

Role in migrations

• Staff (HD): supported as source.
• Company (HD): supported as source.
• Contact (HD): supported as source.
• Ticket (HD): supported as source.
• Category (KB): supported as source.
• Folder (KB): supported as source.
• Article (KB): supported as source.

Field-level support migrating FROM HappyFox (Ticket)

Field-level support migrating FROM HappyFox (Company)

Field-level support migrating FROM HappyFox (Contact)

Field-level support migrating FROM HappyFox (Article)

Migration options available for HappyFox

• Select records for Demo - applies to: source (Ticket)

HappyFox — Setup & How-To Guide

For more information: https://help-desk-migration.com/help/happyfox-migration-guides/

How to generate HappyFox API key and Auth code?

To generate an API key and authentication code in HappyFox:

1. Sign in to your HappyFox account and go to Apps, then Goodies, then API and click Enable.
2. Once the page loads, you'll see a list of configured API keys and their statuses.
3. Create a new API key by clicking the "+" button. Name the key, configure throttling options if needed, and click Add new API key. Your API key will be displayed in the list.
4. To get the Auth code for this key, click See Auth Code.
5. Both the API key and authentication code will appear in the slider for you to copy.

Note: If you are a new HappyFox user, your API keys might be disabled. To enable the API key, contact HappyFox support.

How to filter data in HappyFox?

To filter data in HappyFox Reports:

1. Navigate to the Reports module in HappyFox.
2. Choose the specific report or widget you want to filter.
3. Apply filters

Note that a maximum of 15 filter conditions can be applied at one go to drill down reports.