HelpDocs — Migration Support Overview
Role in migrations
- Category (KB): supported as both (source and target).
- Folder (KB): supported as both (source and target).
- Article (KB): supported as both (source and target).
Field-level support migrating FROM HelpDocs (Article)
| Field | Supported |
| Inline images | Yes |
| Attachments | Yes |
| Tags | Yes |
| Support multilevel Folder structure | Yes |
Field-level support migrating TO HelpDocs (Article)
| Field | Supported |
| Inline images | Yes |
| Attachments | No |
| Tags | Yes |
| Support multilevel Folder structure | Yes |
Migration options available for HelpDocs
- Update cross-links between articles - applies to: both (Article)
- Migrate content translations - applies to: both (Article)
- Select records for Demo - applies to: source (Article)
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