It enables you to select specific records for import in a test migration by adding their IDs within the Migration Wizard. You can add up to 20 record IDs for tickets and articles. If you wish to use this option, add at least one record ID. If not, uncheck the box and proceed with setting up your Demo.
To enhance your experience and fully explore our Migration Wizard, hand-pick records with:
- many attachments
- inline images in the tickets
- call recording
- and more, tailored to your business needs
Take the Migration Wizard for a spin and give it a thorough test drive. Get behind the wheel and harness the power of the Custom Demo option to migrate carefully selected tickets and KB articles.
Simply input the ticket IDs and knowledge base article IDs into their respective fields, and let the magic happen as you initiate your complimentary Demo Migration. Refer to the table below for source platforms fully supporting this feature.
|
Choose ticket IDs for a custom Demo |
Assembla, Autotask PSA, Awesome Support, BOSSDesk, Cayzu, ConnectWise, CSV, Deskpro, Dixa, eDesk, FreeScout, Freshdesk, Freshservice, Front, FuseDesk, Gorgias, Groove, Helpdesk, Help Scout, HelpShift, HelpSpot, HubSpot Service Hub, Intercom, Jira Service Management, Jitbit HelpDesk, Kustomer, Lansweeper, Live Agent, LiveChat, Manage Engine, N-able MSP Manager, Oracle Service Cloud (RightNow), osTicket, ((OTRS)) Community Edition, Re:amaze, Salesforce Service Cloud, Servicedesk Plus, ServiceNow, ShepraDesk, SolarWinds Service Desk, SolarWinds Web Help Desk, Spiceworks, Spiceworks Cloud, SuperOps, SupportPal, SysAid, TeamSupport, TeamworkDesk, Tender Support, TOPdesk, Track-It, Trengo, Vivantio, Wix Answers, Zendesk, Zoho Desk |
|
Choose KB article IDs for a custom Demo |
Deskpro, Freshdesk, Freshservice, Groove, Help Scout, HelpShift, Intercom, Jira Service Management, JitBit HelpDesk, Kayako, Kustomer, LiveAgent, Oracle Service Cloud (RightNow), Salesforce Service Cloud, Zendesk, Zoho Desk |
* Other help desk systems are under the hood at the moment.
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