How to find HelpDesk ticket ID?
- Select the ticket you need in HelpDesk.
- Look at the URL to find the ticket ID. The ticket ID appears right after the forward-slash (/). You'll find the ID required for a test Demo Migration with custom data.
For instance, if your URL is https://app.helpdesk.com/tickets/c1aecad3-061c-4208-be85-7a0fee80d0d2, the ticket ID is c1aecad3-061c-4208-be85-7a0fee80d0d2.
Pay attention: the ticket ID in the details won’t work in the Migration Wizard, and after the Demo, no data will be transferred.
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