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How to find an Autotask PSA ticket ID

Taras Velychko

Updated February 26, 2025 14:32

How to find an Autotask PSA ticket ID?

Open the ticket you want to include in the Custom Demo.
Look at the URL and find the ticket ID, which is typically at the end of the URL.

Important: T20230127.0001 is a ticket number, not a ticket ID required by our Migration Wizard.

Autotask View TIcket ID

https://www.autotask.net/Mvc/ServiceDesk/TicketDetail.mvcworkspace=False&ids%5B0%5D=8020&ids%5B1%5D=8040&ids%5B2%5D=8025&ids%5B3%5D=8026&ids%5B4%5D=8027&ids%5B5%5D=8028&ids%5B6%5D=8029&ids%5B7%5D=8030&ids%5B8%5D=8031&ids%5B9%5D=8032&ids%5B10%5D=8033&ids%5B11%5D=8034&ids%5B12%5D=8035&ids%5B13%5D=8036&ids%5B14%5D=8037&ids%5B15%5D=8038&ids%5B16%5D=7984&ids%5B17%5D=8000&ids%5B18%5D=8016&ids%5B19%5D=8017&ids%5B20%5D=8018&ids%5B21%5D=7983&ids%5B22%5D=7725&ids%5B23%5D=7717&ids%5B24%5D=7726&ticketId=8025

Input 8025 in the migration and separate each subsequent ID with a coma.

Autotask PSA Ticket ID

Note If you provide incorrect details or add unnecessary characters, brace yourself for a red mark on your ticket ID or article ID.

Autotask Ticket ID Incorrect

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