How is the data migration price calculated

The cost of your data migration is determined by various factors:

• Number of Records: The quantity of records on your source platform, including tickets, companies, changes, problems, contacts, agents, and groups.
• Knowledge Base Content: The number of records in your knowledge base, such as articles, categories, and folders.
• Source and Target Platforms: The platforms you're migrating from and to.
• Selected Pre-built Custom Options: Any additional options or customizations chosen for your migration process.
• Chosen Support Plan: The level of support plan you select, which may vary based on the features and support offered.
• Automated Migration Availability: Whether automated migration is supported for your specific source and target platforms.
• Customization by Development Team: Any specific customization of your migration process performed by our development team.

It's essential to note that certain elements of the migration, such as notes, attachments, ticket custom fields, and replies, are transferred free of charge.

To calculate your data migration price accurately, the recommended approach is to set up a Free Demo Migration. This allows you to assess the migration process, explore available options, and receive a tailored pricing estimate based on your unique migration requirements.