How to import articles to Salesforce Service Cloud Lightning
- Enable knowledge base for System Administrator.
- Enable Lightning Knowledge in Knowledge Settings.
- Create Category Groups in Data Category Setup.
How to Migrate Knowledge Base Articles to Salesforce Service Cloud Lightning
Articles in this section
- What to Do if Case Replies Not Displayed in Salesforce Lightning
- How to Check Demo Migration Results in Salesforce Service Cloud
- How to Disable Phone Duplication Rule in Salesforce Service Cloud
- How to Disable Notifications in Salesforce Service Cloud
- How to Find Ticket Comments in Salesforce Service Cloud
- How to Increase API Limits in Salesforce Service Cloud
- How to Migrate Knowledge Base Articles to Salesforce Service Cloud Lightning
- How to Enable "Modify All Data" Permission in Salesforce Service Cloud
- How to Migrate Created, Closed, Modified Dates, and Creator ID to Salesforce Service Cloud
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