If case replies are not displayed in Salesforce Lightning then do the following:
- Switch to Salesforce Classic.
- View each migrated case.
- Switch back to Salesforce Lightning.
What to Do if Case Replies Not Displayed in Salesforce Lightning
Articles in this section
- What to Do if Case Replies Not Displayed in Salesforce Lightning
- How to Check Demo Migration Results in Salesforce Service Cloud
- How to Disable Phone Duplication Rule in Salesforce Service Cloud
- How to Disable Notifications in Salesforce Service Cloud
- How to Find Ticket Comments in Salesforce Service Cloud
- How to Increase API Limits in Salesforce Service Cloud
- How to Migrate Knowledge Base Articles to Salesforce Service Cloud Lightning
- How to Enable "Modify All Data" Permission in Salesforce Service Cloud
- How to Migrate Created, Closed, Modified Dates, and Creator ID to Salesforce Service Cloud
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