"Migrate the newest records first reverts the order of the migrated tickets, so newest tickets are imported first during the migration process.
Use case: This option is useful for those customers who have a limited budget, a relatively small amount of data, and can work on the target account during the full migration.
During the migration first we retrieve all the data from the source account and then start migration it to the target account. So if you got estimate that the migration will take 4 hours it means that for about 2 hours the tool will be reading the data from the source account and nothing will appear on the target account. After all the data is retrieved, we will migrate contacts, companies, and only then tickets.
Option Migrate the newest records first will allow us to start working with the migrated tickets asap.
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