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How to Allow Display of Unsafe Content in Zendesk

Taras Velychko

Updated March 10, 2025 13:07

How to Allow Display of Unsafe Content in Zendesk?

If the inline images, embedded video or other elements are reflected incorrectly in the article body, try allowing display of unsafe HTML content in Zendesk Guide by navigating to Settings Guide Settings Security and enabling "Display unsafe content."

Steps:

Go to Settings Guide Settings.
Check "Display unsafe content."
Click "Update."

Warning: this can introduce security risks.

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