Search

How to Migrate Knowledge Base to Zendesk Guide

Taras Velychko

To import articles to Zendesk Guide do the following in Zendesk:

Sign in Zendesk as an administrator.
Navigate to Zendesk Products Guide.
Click Build your knowledge base to enable knowledgebase
Find the brand subdomain, into which articles should be migrated. For that go to Admin Center - Account - Brand Management - Brands, and select the brand copy subdomain.

Then in the Help Desk Migration tool:

0 comments

Please sign in to leave a comment.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request