Turn off parent-child ticketing in Freshdesk:
- Go to Admin - Advanced ticketing.
- Toggle off Parent-child ticketing.
- Click Disable.
How to Disable Parent-Child Ticketing in Freshdesk Before Migration
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- Why Attachments Are Not Visible in Unpublished Freshdesk Articles
- How to Create Custom Filtering Reports in Freshdesk
- How to Enable API Key Access in New Freshdesk Accounts
- How to Get Your Freshdesk API Key for Help Desk Migration
- How to Review Demo Migration Results in Freshdesk
- How Can End-User Access to Freshdesk Portal After Data Migration
- How to Disable Parent-Child Ticketing in Freshdesk Before Migration
- How to Disable Automations and Scenario Automations in Freshdesk
- Limitations of Zendesk to Freshdesk Migration
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