Skipped or failed records in the Demo Migration typically lack essential data, such as contact information or inactive support agents. In the Demo Migration, the Migration Wizard selects 20 random tickets for migration. Therefore, the number of skipped or failed records in the Demo does not necessarily reflect the same amount in the Full Data Migration.
To reduce the number of skipped or failed records, download a Demo report to identify issues with those tickets. Alternatively, opt for the Signature support plan to have skipped or failed records checked and migrated.
Comments
0 comments
Please sign in to leave a comment.