The Rollback Demo option allows you to remove migrated entities from the target platform after completing a Demo Migration. However, it is important to note that this option is applicable only on platforms that support it.
Not all data can be deleted, as removing certain entities may lead to misadjustments in the future. Consequently, such records are preserved on your target platform.
Locate the Rollback Demo option after your Demo Migration has concluded. It's typically found between the details on available and migrated entities and the support plans block in the Migration Wizard.
Clicking on the Rollback Demo option opens a window displaying a list of entities that can be deleted from your target platform. You can choose which records to delete from the list provided.
Once you've made your selection, click the Continue button to proceed with the rollback process.
In this example, if you choose to delete 20 tickets, upon completion of the Demo rollback by the Migration Wizard, there will be no migrated tickets on your target platform anymore.
Upon revisiting the Rollback Demo option after completion, you'll receive a message indicating that there is currently no data to delete.
You can rerun your Demo as many times as necessary, and after each completed Demo, the rollback option can be utilized if needed.
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