New to Help Desk Migration

During this test transfer, you'll have access to all features and pre-built automation options available for a complete data migration experience, albeit on a limited batch of your data.

Follow these instructions to sign up, configure your migration settings, and initiate your test migration.

Step 1 Sign up for a Help Desk Migration account

Sign up at app.help-desk-migration.com. Use your Gmail, Microsoft accounts or work email to create your account. When all is set, you land on your migration dashboard.

Step 2 Connect your source platform

Choose your source platform from the list and provide the required access credentials.

Step 3 Connect your target platform

Select your target platform and provide the requested access credentials. If undecided, migrate to a trial version of the desired platform or to CSV.

Step 4 Select objects for migration

Choose the help desk entities and knowledge base entities (if applicable).

Step 5 Match and map data fields

Map the required and custom fields for data consistency. Select the pre-build customizations and proceed to Demo Migration.

Step 6 Start your test migration

Initiate your demo and view the result within minutes. Adjust settings and re-run your migration as needed.

Step 7 Go for your Full Data Migration

If satisfied with the demo, proceed to payment and start Full Migration.