During the migration process, the old links in the comments will remain unchanged from how they were on the Source platform. However, any attachments associated with these links will be relocated to the Target platform. This ensures that the integrity of the comments is maintained, while the attachments are appropriately transferred to the new location on the Target platform.
What does happen with the old links in the comments
Articles in this section
- New to Help Desk Migration
- How does the Free Demo Migration work
- What to do after the Free Demo is completed
- How to Start Full Data Migration
- How Agent Matching Works
- How the agents are migrated
- How unassigned tickets migrate
- How Group Matching Works
- How to migrate custom fields
- What does Skip this field mean during ticket migration
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