Help Desk Migration service offers assistance with exporting data from self-hosted or on-premise ticketing systems. To facilitate this process, follow these steps:
Whitelist the IP address: Ensure that the IP address 18.198.164.195 is whitelisted to allow access to your system - There is only one IP address and no IP range.
Open ports 80 and 443: These ports need to be open to enable communication with the Migration Wizard.
MySQL Database Setup: If you're migrating from MySQL, refer to the guide on setting up MySQL export and whitelisting the IP address for detailed instructions..
By completing these steps, the Migration Wizard will seamlessly fetch and migrate your data.
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