Unfortunately, migrating tickets without contacts is not possible. To maintain all relationships between records, including tickets, agents, contacts, groups, etc., you must migrate all objects. Our migration service ensures that everything is transferred in the same order as it was on your legacy help desk, allowing your agents to work with accurate records.
Can I migrate tickets without contacts
Articles in this section
- New to Help Desk Migration
- How does the Free Demo Migration work
- What to do after the Free Demo is completed
- How to Start Full Data Migration
- How Agent Matching Works
- How the agents are migrated
- How unassigned tickets migrate
- How Group Matching Works
- How to migrate custom fields
- What does Skip this field mean during ticket migration
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